Our Commitment to Safe Play
At mojili, responsible gaming isn't just a policy — it's part of who we are. We partner with PAGCOR (Philippine Amusement and Gaming Corporation) and follow strict guidelines to ensure that every player can enjoy sabong, slots, bingo, and live casino games in a safe, controlled environment.
Gaming should enhance your life, not control it. That's why mojili offers a comprehensive suite of responsible gaming tools, self-exclusion options, deposit limits, and access to professional help resources. Whether you're a seasoned player or new to online gaming, we're here to support you every step of the way.
This page outlines the key principles of responsible gaming, the tools we provide to help you stay in control, and the warning signs of problem gambling. If you or someone you know is struggling with gambling addiction, please reach out — help is available.
21+ Only — Strict Age Verification Required
All gaming activities on mojili are strictly prohibited for individuals under the age of 21. This is not just our policy — it's the law in the Philippines. We use advanced KYC (Know Your Customer) verification to confirm every player's age and identity before they can deposit or play. Attempting to create an account with false information is a serious violation and will result in permanent account closure and forfeiture of any funds.
What is Responsible Gaming?
Responsible gaming means playing within your limits — financially, emotionally, and time-wise. It's about treating gaming as entertainment, not a way to make money or escape problems. Responsible players set budgets, take breaks, and never chase losses.
For most people, gaming is a fun, social activity. But for some, it can become a problem. Problem gambling, also known as gambling addiction or compulsive gambling, is a recognized behavioral disorder that can lead to financial hardship, damaged relationships, and mental health issues.
Key Principles of Responsible Gaming
- Set a Budget: Only gamble with money you can afford to lose. Never use money intended for rent, bills, groceries, or other essentials.
- Set Time Limits: Decide in advance how long you'll play and stick to it. Gaming should be one part of a balanced lifestyle, not the only activity.
- Never Chase Losses: If you lose, walk away. Trying to win back losses often leads to bigger losses. Accept losses as part of the entertainment cost.
- Don't Borrow to Gamble: Never borrow money, use credit cards, or take loans to fund gaming. This is a red flag for problem gambling.
- Take Regular Breaks: Step away from the screen every hour. Get fresh air, stretch, or talk to a friend. Gaming should never consume your entire day.
- Keep Gaming Fun: If gaming stops being enjoyable and becomes stressful, anxious, or compulsive, it's time to take a break or seek help.
Self-Assessment: Do I Have a Gambling Problem?
Answer honestly. If you identify with three or more of these statements, you may have a gambling problem and should seek help immediately.
Do you gamble longer or spend more money than you originally planned?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to stop or reduce gambling multiple times but failed?
Do you gamble to escape problems, relieve stress, or cope with feelings of guilt, anxiety, or depression?
After losing money, do you often return to try to win it back ("chasing losses")?
Have you lied to family, friends, or colleagues about how much time or money you spend gambling?
Has gambling caused relationship problems, job loss, missed work, or financial difficulties?
Have you borrowed money, sold possessions, or committed illegal acts to fund gambling or pay gambling debts?
Take Control with mojili's Safety Features
We provide industry-leading tools to help you manage your gaming activity. All tools are accessible 24/7 from your account settings or by contacting support.
Session Time Limits
Set maximum play session durations (1 hour, 2 hours, 4 hours). When your time is up, you'll be automatically logged out. This helps prevent marathon gaming sessions and keeps play balanced.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once you reach your limit, you cannot deposit more until the period resets. Protect your budget and prevent overspending.
Loss Limits
Define the maximum amount you're willing to lose per day, week, or month. When you hit your loss limit, gameplay is paused until the next period. Never lose more than you can afford.
Reality Checks
Receive pop-up reminders every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost. Stay aware of your activity in real-time.
Cool-Off Periods
Take a short break from gaming by activating a cool-off period of 24 hours, 7 days, or 30 days. Your account is temporarily frozen — no deposits, no gameplay. Use this time to reflect and reset.
Self-Exclusion
Permanently or temporarily exclude yourself from mojili for 6 months, 1 year, or permanently. During self-exclusion, your account is locked and you cannot create new accounts. This is a serious, irreversible commitment.
How to Activate Responsible Gaming Tools
Log in to your mojili account, navigate to Account Settings → Responsible Gaming, and select the tools you want to activate. Changes take effect immediately. If you need help or want to request self-exclusion, contact our support team at [email protected] or via live chat 24/7. We're here to help, not judge.
Professional Support for Problem Gambling
You are not alone. If you or someone you know is struggling with gambling addiction, confidential help is available in the Philippines. These organizations provide free counseling, treatment referrals, and support groups.
PAGCOR Responsible Gaming Program
PAGCOR (Philippine Amusement and Gaming Corporation) operates a nationwide responsible gaming program offering free counseling, self-exclusion registration, and educational resources for Filipino players and their families.
PAGCOR Hotline: (02) 8888-7777National Center for Mental Health (NCMH)
The NCMH provides psychiatric care, counseling, and addiction treatment services for Filipinos dealing with gambling addiction, anxiety, depression, and other mental health challenges related to compulsive gaming.
Crisis Hotline: (02) 7-989-USAP (8727) | 0917-899-USAP (8727)Gamblers Anonymous Philippines
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope to help each other recover from gambling addiction. Meetings are held regularly in Manila, Cebu, and other cities.
Email: [email protected]In Touch Community Services
In Touch provides mental health counseling, addiction recovery programs, and family therapy services with English and Filipino-speaking therapists. They offer in-person and online sessions.
Office: (02) 8893-1893 | Mobile: 0917-800-1123National Crisis Hotline (DOH)
The Department of Health operates a 24/7 mental health crisis hotline for Filipinos experiencing emotional distress, suicidal thoughts, or addiction-related crises. All calls are confidential.
Crisis Line: 1553 (Landline) | 0917-899-USAP (8727) (Globe/TM)For Friends and Family Members
If someone you care about shows signs of problem gambling, approach them with compassion, not judgment. Problem gambling is a recognized disorder, not a moral failing. Offer support, encourage them to seek help, and consider attending counseling sessions together.
Warning signs include: lying about gambling, borrowing money frequently, neglecting work or family responsibilities, mood swings, secrecy about finances, and continuing to gamble despite negative consequences.
You can also contact mojili support to request account restrictions or exclusions on behalf of a family member if they have given consent or if the situation is an emergency.
Gaming Should Be Fun — Let's Keep It That Way
mojili is committed to responsible gaming for all Filipino players. Use our tools, set your limits, and reach out for help if you need it. Together, we can create a safe, enjoyable gaming environment for everyone.